Terms and Conditions
Welcome to the Tuned Rotorua website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Tuned Rotorua’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘[Tuned Rotorua Ltd]‘ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.
Tuned Rotorua Ltd– Participant Risk Disclosure Agreement
“I completely understand and realize that participation in Tuned Rotorua’s Activity involves risks and potential hazards. These risks and hazards include but are not limited to: Crashing your bicycle with / by falling, moving, slipping, hitting motions into obstacles, other riders, machinery, or vehicles. I acknowledge that these risks could result in my injury (physical or mental) or even death, and that Tuned Rotorua cannot guarantee my safety.”
“I agree to ride with care, obey the rules / instructions given at all times throughout the activity. I understand if I do not adhere to the instructions and rules, potentially causing danger or distractions, Tuned Rotorua may remove me from the activity. If this occurs, I acknowledge I will not receive a refund. I accept that Tuned Rotorua reserve the right to cancel this activity if my / or others safety becomes a concern. I agree to wear appropriate clothing and equipment required at all times when participating.”
“I have informed the staff of Tuned Rotorua (or will, prior to undertaking the activity) of any medical conditions, previous injuries any medication I am currently taking which may affect my ability to undertake the activity. I confirm I am physically fit and able to participate in the activities and I have not been advised otherwise by a qualified medical person. I consent to receive any medical treatment that may be deemed necessary in the event of injury, accident or illness while undertaking the activities. It is my responsibility to disclose any conditions that may affect the safety and enjoyment of myself and others around me. I confirm that I am not under the influence of drugs or alcohol which may in any way impair my ability to undertake the activity.”
“I understand that if I act recklessly or intentionally, and don’t follow the rules / instructions set out by Tuned Rotorua and the instructor / guide, which I have been made aware of, Tuned Rotorua will not be held responsible for any injury, damage, or loss I cause to myself/ my property, or another person / their property, resulting from my actions (or lack of actions). If I damage any equipment owned by Tuned Rotorua, I agree to pay Tuned Rotorua all costs associated with repairing the damage”
“By signing below, I agree to the fact that there are risks and hazards associated with participating in the activity and I understand what these risks are. I am physically and mentally fit to participate and there is nothing I am aware of that will affect my ability to ride safely or impact the safety of other riders. I release the business above from all liability, costs and damages which could arise from my participation today and future clinics.”
“I wish to proceed with the activity at my own risk”
Mountain Bikes:
You are to ensure that you arrive with an appropriate, well maintained fully serviceable mountain bike fit for technical off road trails.
Personal Protective Equipment:
All clients must wear the minimum PPE – Mountain Bike Helmet, T-shirt / Shorts and Covered Shoes. Knee Pads and Elbow Pads can be worn if required. It is strongly advised that clients also wear appropriate breathable/comfortable clothing designed for General Sports or specific Mountain Bike use. A small backpack would also be useful to carry spare clothing, food and equipment. Clients should be aware that we will be riding in a wild and hostile environment where the weather can change suddenly and without warning.
Food and Water:
All clients are to ensure they bring enough Food and Water to last them throughout their clinic. Mountain Biking is physical and energy levels need to be controlled and maintained.
Personal Performance Limits:
Clients should ride within their own riding experience and limits in order to minimize risk of accident and injury to themselves and other riders.. Tuned Rotorua accepts no liability for any loss, damage or injury to persons or property who are participating in a clinic. Anybody deemed to be compromising the safety of other clients and or Coaches will be asked to leave and escorted if necessary.
Payment Terms:
Payment is required in full via the website. Once payment is received you will receive the booking confirmation.
Cancellation by Tuned Rotorua Ltd:
Tuned Rotorua Ltd have the right to cancel coaching clinics at any time when the wellbeing and safety of clients is compromised due to riding conditions being unacceptable or for any other circumstances which are outside of Tuned Rotorua’s control. A full refund or alternative course will be given in all circumstances.
Cancellation by the Client:
Cancellation with more than 7 days prior to the coaching clinic start date will result in a loss of 20% of full clinic fee (i.e. 80% of your fee will be returned). A cancellation less than 7 days to the course start date will result in Tuned Rotorua Ltd retaining 100% of the course fees.
All charges / costs are in New Zealand Dollars.
Copyright conditions:
All techniques and information of Tuned Rotorua is the intellectual property of Tuned Rotorua Limited. It is not to be used beneficially by any persons not approved by Tuned Rotorua Limited, or to further the development of persons who have not attended any Tuned Rotorua experience.
Tuned Rotorua Limited (trading as Tuned Rotorua) is a New Zealand company.